Returns & Exchanges at Mstore

We want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, our streamlined process makes returning or exchanging your garments simple and fast.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

  • 4.
    Ship and Track

    Drop your package off at any authorized shipping location; you will receive an email confirmation once your refund has been processed.