Returns & Exchanges at Mstore
We want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, our streamlined process makes returning or exchanging your garments simple and fast.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
- 4.Ship and Track
Drop your package off at any authorized shipping location; you will receive an email confirmation once your refund has been processed.